Our transport
solutions
With our great personal commitment and experience, we can develop tailor-made transport arrangements that suit your company, to and from all over the world.
Download our product sheet per country
Road transport
You will find detailed transport and booking information to some of the countries we send transports to daily.
Road transport
You will find detailed transport and booking information to some of the countries we send transports to daily.
Sea freight
JATA Cargo offers regular traffic to and from all over the world, both LCL and FCL. We work with most shipping companies, which means that we can find a solution that suits you.
Air freight
JATA Cargo offers all types of air transport, everything from express to full load. Through our partners, we have daily departures to and from all over the world.
Express, when you need it transported today
Express is the given solution when everything else is too late, and when time is really money. We follow the transport from start to finish, and of course we will return with a delivery confirmation.
- High security – all the way
- Personal monitoring with delivery note
- Express deliveries of volumes from packages to full loads
Express, when you need it transported today
Express is the given solution when everything else is too late, and when time is really money. We follow the transport from start to finish, and of course we will return with a delivery confirmation.
- High security – all the way
- Personal monitoring with delivery note
- Express deliveries of volumes from packages to full loads
Special transport, when higher demands are needed
JATA Cargo offers tailor-made special and project transports to and from all over the world. We perform all forms of special transport, everything from machines to oversized goods. Of course, we take care of the entire chain, everything from contact with authorities to warning cars. See a selection of our special transports below,
- Breakbulk
- Boat and flight charter
- Machine trailer
- Telescopic trailer
Customs & document management
JATA Cargo offers all types of customs clearance services.
Claims
SUBMITTING A CLAIMS REPORT
1. Download our claims report document below.
2. Complete the report and attach the following documentation:
- Shipping document
- Copy of trade invoice, make a note of what has been damaged / missing
- Photo of package, damaged goods and on the goods as a whole
3. Send the full report to info@jatacargo.se
SUBMITTING A CLAIMS REPORT
1. Download our claims report document below.
2. Complete the report and attach the following documentation:
- Shipping document
- Copy of trade invoice, make a note of what has been damaged / missing
- Photo of package, damaged goods and on the goods as a whole
3. Send the full report to info@jatacargo.se
Even though we always handle the goods in a professional way, there are risks with a transport ranging from weather factors, thefts and not least the human factor.
When there’s damage
It is the recipient of the goods who must notice and note damage. The recipient must always make the driver aware of any deviations and have this noted on the consignment note, receipt list or via electronic receipt. As the owner of the goods, it is always you who must produce and prove your claim. Always handle a claim immediately and send in your claim as soon as you have all the documentation to substantiate the claim. The more processing time you send, the faster the processing time.
Here’s how to submit a claims report:
- Freight control, check that the correct number of packages has been received. Inspect goods / packaging if there is visible damage.
- In the event of a deviation, make the driver aware and note a deviation on the driver’s bill of loading, receipt list or via electronic receipt.
- Concealed damage that is not visible on the packaging upon receipt and is only discovered during unpacking. This must be notified in writing within 7 days.
- Always take photos of the goods and packaging. Goods and packaging must be saved. The goods may not be returned, repaired or discarded before JATA Cargo has given the go-ahead.
- In case of missing goods, contact JATA Cargo. The freight forwarder has 60 days to find the goods.
Processing
When JATA Cargo has received all the documentation, we start handling the matter immediately.
Liability provisions
According to current transport law, the compensation may in some cases be limited.
For domestic transport, the compensation is limited to 150 sek / kg, ie. the total compensation for goods weighing 10 kg is SEK 1500. For road transport in Europe, the compensation is limited to 8.33 SDR, which corresponds to approx. SEK 80-90 / kg, for air transport approx. SEK 220 / kg and for sea transports 8900: – / package or 20: – / kg. In addition to this, the carrier is not liable for compensation in the event of e.g. substandard packaging and force majeure. Compensation for missing goods is paid after 60 days.
